Shipping & Handling

If you need to return or exchange a product you have 14 days from receiving your order to email [email protected] to start the refund/exchange process. Items must be unworn to be eligible for return. Journey with Jazz will fully refund your purchase to the original payment method when the product has been returned if notified in the first 14 days. If you are not 100% satisfied with your purchase, you can return the product and get a full refund. You have 14 days from receiving your order to email [email protected] to start the refund process. You can return a product for up to 14 days from the date your order is delivered. Journey with Jazz will fully refund your purchase to the original payment method when the product has been returned if notified in the first 14 days. Any product you return must be in the same condition you received it to be eligible for return. You are 100% responsible shipping cost return the product.